Uji77 Privacy Policy – How We Protect Your Data

Uji77 collects various types of personal information when you register, use the platform, or interact with our services. This data collection is necessary to enable us to provide a safe, seamless, and suitable experience for you as a Malaysian user.

The following are the categories of data we collect:

We also collect additional information during the identity verification (KYC) process, which includes copies of valid identification documents. These documents are stored securely and used solely for verification purposes.

Uji77 uses collected personal information for legitimate and transparent purposes. Every use of data is based on reasonable operational needs and legal compliance. The following are the primary purposes for which your data is used:

• Account management: Creating, verifying, and maintaining your user account, including KYC and age verification processes.
• Transaction processing: Processing your deposits, withdrawals, and all financial transactions on the platform securely and accurately.
• Platform security: Detecting and preventing fraud, money laundering, multiple account usage, and any suspicious activity.
• Service improvement: Analyzing usage patterns to improve the uji77 platform's interface, performance, and user experience.
• Communications: Sending you important notifications related to your account, transactions, promotions, and platform updates via email or SMS.
• Legal compliance: Fulfilling legal obligations under the PDPA 2010 and reporting requirements of relevant regulatory bodies.
• Customer support: Resolving inquiries, complaints, and support requests you submit to our support team.

Uji77 understands that your trust is our most valuable asset. We do not sell, rent, or share your personal data for third-party marketing purposes. However, there are specific situations where sharing information is necessary for the platform to function properly:

• Payment providers: Required transaction information is shared with licensed payment gateways to securely process your deposits and withdrawals.
• Game software providers: Minimal game session data is shared with licensed game software providers to ensure a smooth and fair gaming experience.
• Audit and compliance: Certain information may be shared with independent audit bodies and regulatory authorities for compliance and certification purposes.
• Legal requirements: uji77 will disclose information when required by law, court order, or directive from a relevant authority.
• Crime prevention: Information may be shared with law enforcement agencies when there is strong evidence indicating illegal activity or fraud.

Your data security is uji77's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against increasingly sophisticated cyber threats.

The security measures we implement include:

• 256-bit SSL encryption for all communications between your device and uji77 servers.
• Password storage using irreversible cryptographic hashing algorithms.
• 24/7 system monitoring by our cybersecurity team.
• Regular penetration testing by certified independent security firms.
• Strict role-based access control — only staff who require access for specific tasks may view user data.
• Secure, encrypted data backups are performed regularly across multiple locations to ensure service continuity.
• Mandatory cybersecurity awareness training for all uji77 staff who handle user data.

Uji77 uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and ensure the platform functions smoothly. Understanding how we use cookies helps you make better-informed decisions about your privacy.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect certain platform functions and result in a suboptimal user experience.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by uji77. We are committed to respecting and facilitating the exercise of these rights:

Uji77 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymized.

• Active account data: Retained for the duration of your active account plus 5 years after account closure for compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial reporting legal requirements.
• Security and access logs: Retained for 12 months to assist with security incident investigations if required.
• KYC Documents: Retained for the period specified by the relevant regulatory authority, typically 5 to 7 years.
• Customer support communications: Retained for 3 years for reference and dispute resolution purposes.
• Analytics data: Anonymised after 24 months and can no longer be linked to any specific individual.

The uji77 platform integrates with several trusted third-party services to ensure the best user experience. These integrations include licensed payment providers, gaming software providers, and technical support services.

Key things you need to know about third parties:

• Every third-party provider integrated with uji77 has undergone a rigorous security and privacy assessment before being approved.
• All providers are bound by data processing agreements that require them to protect your information in accordance with established standards.
• Uji77 is not responsible for the privacy policies of external websites or services you may access through links outside our platform.
• We recommend that you read the privacy policy of each third-party service you use separately.

Uji77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any material changes will be communicated to you via:

• Email notification to the address registered on your account at least 14 days before changes take effect.
• A prominent notice on the platform's home page informing users of privacy policy updates.
• An in-app notification pop-up on the uji77 mobile app will appear upon first login after changes are published.

Continued use of the uji77 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date by contacting our support team.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how uji77 handles your personal data, our Privacy Officer team is ready to assist. We are committed to addressing every inquiry seriously and within a reasonable timeframe.

You can reach us via:

• Privacy Email: [email protected] — for specific inquiries regarding your personal data and your rights.
• General Support: [email protected] — for general inquiries regarding your account and the platform.
• Help Center: Visit page FAQ us for answers to frequently asked questions.
• Response Time: We aim to respond to all privacy-related enquiries within 5 business days.